Policies
The quality homes and cabins managed by TVR are located in quiet, residential neighbourhoods. The property owners have made every effort to ensure your comfort. We ask that you respect the privately owned property you are staying in, and the quiet enjoyment of the adjoining property owners, many of whom are full-time residents of Tofino.
Rates for Canadian holidays:
Mid season rates are in effect:
Spring Break: March 11 - 18, 2006
Easter Long Weekend: April 14 - 17, 2006
May Long Weekend: May 19 - 22, 2006
Thanksgiving: October 6 - 9, 2006
Remembrance Day: November 10 - 13, 2006
Christmas: December 22 - 28, 2006
New Year's: December 29 - January 3, 2006
Reservation: at the time of reservation, a deposit of 50% of your accommodation cost and the full processing fee is charged. The balance of the deposit is due and payable 30 days prior to your arrival and will be charged to your credit card at that time unless otherwise instructed by you. If you book within 30 days of your arrival, the full cost of your stay is charged at the time of reservation.
Cancellation: There is a 30-day cancellation policy. If you cancel with 30 days notice or more, your deposit, less a $40 cancellation fee, will be refunded to you. If you cancel with less than 30 days notice, the entire cost of accommodation is forfeited.
A 60-day cancellation policy applies between June 1 - September 30.
Noise: In reference to the Tofino Noise Bylaw, quiet time is 10:00 pm through 8:00 am. If we receive a noise complaint from adjoining property owners and/or neighbouring guests arising from undue and excessive noise after 10:00 pm or before 8:00 am Tofino Vacation Rentals, Inc. (TVR) may at its option charge you a $150 noise fine. TVR has a zero tolerance for undue noise disturbances caused by guests outside of quite time. Please respect the quiet enjoyment of your neighbours.
Excessive Wear and Tear: You are responsible for any damage beyond normal wear and tear including carpet/floor stains, interior wall damage, appliance repairs arising from improper use, window and window covering damage, permanent linen stains, dry cleaning costs associated with stains, breakage, theft, and any other damage noted on your departure.
Lost Keys: You are required to return all sets of keys to the TVR office at check-out. There will be a $15 charge per set of lost keys.
Pets: Pets are permitted only at pet friendly designated accommodations as indicated on our website.
Excessive Cleaning: If additional housekeeping is required above and beyond the normal time allotted for this accommodation you will be charged at an hourly rate of $20 per person for each additional hour of housekeeping required. To avoid excessive cleaning fees please ensure that:
- the dishwasher is loaded and turned on
- any remaining dishes ar thoroughly washed, dried and put away
- your garbage is disposed of (each property has an info sheet advising guests where to dispose of their garbage)
